black and white bed linen

Here to Help

Friendly support ready to solve your tech issues quickly and with a smile.

Why Leborix is the right service desk for your business?

Reliable support whenever you need assistance with your tech issues.

Fast Response
Helpdesk technician smiling while typing on a customer's computer.
Helpdesk technician smiling while typing on a customer's computer.

Quickly resolving user problems to keep business in operation.

Close-up of a headset-wearing helpdesk staff answering a call.
Close-up of a headset-wearing helpdesk staff answering a call.
Expert Assistance

Skilled technicians ready to tackle technical issues.

Friendly team maintaining your systems for smooth operation.

Friendly Team
Bright living room with modern inventory
Bright living room with modern inventory

FAQs

What is your HelpDesk service?

Our HelpDesk provides reliable, on-demand IT support for businesses. We assist with everyday technical issues, system troubleshooting, user support, and proactive IT management to ensure your operations run smoothly and securely.

How do we get started?
What type of issues does your HelpDesk support?
  • Computer and laptop performance problems

  • Email, Microsoft 365, and collaboration tools

  • Network and internet connectivity issues

  • Printer and peripheral troubleshooting

  • Software installation and updates

  • User account management and password resets

  • Security and malware-related concerns

Do you provide onsite-support?

Yes. If an issue cannot be resolved remotely, we can schedule an on-site visit as part of your service agreement or on a per-incident basis.

How do you ensure data security?

We follow industry best practices for cybersecurity, including secure remote access, system monitoring, patch management, and user access controls to help protect your business data.

Is your HelpDesk suitable for small businesses?

Absolutely. Our HelpDesk is designed to scale, making it ideal for small and mid-sized businesses that need enterprise-level IT support without the overhead of an in-house IT department.

Do you offer managed IT or monthly support plans?

Yes. We offer flexible monthly support plans as well as pay-as-you-go options. Managed plans provide predictable costs, proactive monitoring, and priority support.

Contact us to discuss your business needs, and we’ll recommend a HelpDesk solution tailored to your organization.

A helpdesk technician smiling warmly while typing on a customer's computer keyboard.
A helpdesk technician smiling warmly while typing on a customer's computer keyboard.

Gallery

Snapshots of our friendly helpdesk team in action.

Close-up of a helpdesk technician attentively listening to a customer on the phone.
Close-up of a helpdesk technician attentively listening to a customer on the phone.
A technician pointing at a computer screen explaining a solution to a customer.
A technician pointing at a computer screen explaining a solution to a customer.
A group of helpdesk staff collaborating around a desk with laptops and notes.
A group of helpdesk staff collaborating around a desk with laptops and notes.
A cozy helpdesk office space with monitors, headsets, and friendly staff working.
A cozy helpdesk office space with monitors, headsets, and friendly staff working.

Contact Us

person using black laptop computer
person using black laptop computer

Reach out anytime for support; we're here to help you with any tech issues.

Their support was quick and friendly, fixing my issue with patience and a smile!

Jo

A cheerful helpdesk technician typing at a customer’s computer, smiling warmly.
A cheerful helpdesk technician typing at a customer’s computer, smiling warmly.

★★★★★